Privacy Policy

Citizens Advice Guildford & Ash has adopted the Citizens Advice Privacy Policy.┬áThis Policy sets out the standards you can expect when we ask for or record your personal information, and explains how we’ll use it. You can view this Policy by clicking here.

Citizens Advice Guildford & Ash also has a local privacy policy which includes local arrangements for how we will store and process your personal information which are not covered by the national Policy. You can access this Policy by clicking here.

Citizens Advice Guildford & Ash trustee board oversee the information security of all personal information of our clients, staff, funders and strategic partners that is processed. Citizens Advice Guildford & Ash hold joint responsibility for client data that is held in our case management system, with the national Citizens Advice Service. An information assurance management team exists to ensure the confidentiality, integrity and availability of all personal and sensitive data is maintained to a level which is compliant with the requirements of the UK General Data Protection Regulation and Data Protection Act 2018.

If you have any questions or concerns about how we use your information, contact us.